Archive for June, 2016  

Digital Advertisers Forget to Tell the Story!

We’ve all heard it a hundred times: “people buy on emotion and justify their purchase with facts.” Then why does so much of the digital advertising you see fail to create an emotional connection with prospects? For example, when seeking out a mortgage lender, consumers are rarely exposed to the many stories lenders can offer…


4 Ways to Make Your Clients Your Brand Advocates

Many of us live and die on referrals. When you make a client happy, you’ll have an advocate who will gladly provide referrals for years to come, and s/he may even be inspired to promote your company, mortgage loan officer or other company rep on Yelp, Facebook, Twitter, Google or any number of other places….


Is your mortgage company brand attracting the best talent?

Whenever I work with companies in the mortgage industry to assist them in the process of building a stronger brand, one of the questions I ask is, “Why do you believe you will succeed in such a saturated, hyper-competitive industry?” The responses I receive are nearly always the same – the CEO or owner will…